I’d been auto-rebooked for travel this evening, and the best I could do finding my own inventory was DC – Indianapolis – Chicago – Austin. I had originally been booked on American, but my flight cancelled.
I had a four hour delay of my Southwest Airlines Washington National – Austin flight yesterday. Kelleher passed away at the beginning of the year. Southwest, though, eliminated their signature snack, peanuts, last year. Drinks were often comped on holidays for celebration, and during delays.
Still, booze are part of the Southwest Airlines DNA stemming also from hard drinking CEO Herb Kelleher.
#SOUTHWEST DELAY POLICY FREE#
When the airline started enforcing expiration dates on free drink chits, that led to a class action suit which settled in 2015. And then in 1988 they eliminated free alcohol from their flights, but started giving coupons to frequent flyers. They cut that back to offering free drinks only during key business travel times. Southwest became the largest liquor distributor in the state of Texas.įor many years Southwest Airlines offered free drinks inflight to all customers. They also continued to offer a $26 fare, which would include a free bottle of liquor to take homeīusiness travelers on expense accounts continued to ‘buy up’ to the higher fare, pocketing their choice of liquor.Not to be undercut, Southwest introduced a two-tiered fare structure. Texas International Airlines (which would later acquire Continental, Eastern, People Express, and Frontier) along with Braniff started offering $13 fares between Houston and Dallas. Southwest, flying only inside Texas at the time, wasn’t subject to CAB price regulation. Prior to deregulation the Civil Aeronautics Board ‘experimented’ with the idea of price competition and allowed airlines to undercut Southwest Airlines prices.
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